| rev:text
| - DO NOT GO HERE. This place is messed up on so many levels. To start, the staff is completely unprofessional and have a very "don't care" attitude about everything. The staff have no straight answers for anything. They will give you the run around, because no one has any idea what's going on. When we arrived, the staff were in conversation IN FRONT OF COSTUMERS about how their paychecks had bounced and they all wanted to go home so after we paid for our race they decided not to take any more customers. Someone came in behind us wanting to purchase a race and the staff member straight up lied and said "actually were closing soon due to an event we're having". Wow! Then when multiple people who were in the Pit Area had been waiting hours to race, they came out to the front to ask the staff what was going on, the staff member said in their own words "the manager is unresponsible. He leaves us the place and we do whatever we want". This is a very obvious situation! These staff members are young, most of them look to be in their early 20s. After seeing all this in the first 10 mins of arriving, we asked if we would still be able to race tonight. After we literally just paid the staff couldn't give us a straight answer. What?! THERE IS NO REGARD FOR SAFETY HERE! The staff don't walk you through anything and they are on their phones instead of watching the track. Repeatedly the staff kept talking about going home and their checks bouncing. I couldn't believe they were so candid about it in front of customers. So many customers were upset because they had been told 1.5 hours to race and then 1 hour later they were told it would be another 1.5 hours. The problem was ALL THE GO KARTS KEPT BREAKING DOWN. As I stood and watched for 45 mins, 3 go-karts broke down and the staff simply just pushed them off to the side, almost as if they were used to it and then would give people $5 off coupons. At one point, they were only down to 4 cars and there were still about 20 people who had purchased races. The staff, again being young and not in a position to manage, didn't know how to handle this so they kept giving people double races back-to-back, which is turn just made the wait longer. After seeing all this chaos and unprofessionalism, we left. Of course there was no refund, only credit to come back.
The owner or manager (or both) clearly is having issues running this place and I would highly recommend ANY other go-kart racing place except this one. Horrible customer service, horribly run, no regard for safety and no one in charge. 0 Stars if I could.
All of the bad reviews on Yelp about this place are true!
I hope the employees get paid soon. Wow.
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