They were absolutely horrible. Just for a consultation they charged $40. After the consultation, they said it would be a ~$500 charge. They also stapled their card to my wall, just in case of emergencies, which I did not appreciate. They seem sketchy. I feel as though they are an illegitimate business. Who doesn't provide their last name on a business card? And who staples their business card to someone else's house without permission? Just plain rude and unprofessional.