Dear friends,
FRIDAY FEB 13 TH we were celebrating 3 birthdays for a group of 7 ladies. We came in from out of town and made the reservation months ago. We were 5 minutes early but still managed to wait on the stairs (parched) for 20 minutes. The decor was awesome but the place was filled with bearded hipster yuppies that thought they were at Nobu in L.A. Things started to go south as soon as we were seated. Our waitress in the striped shirt seemed like she wanted to be there about as much as an anorexic at a Vegas buffet. The organic wine tasted like bile. We ordered several apps that were delish: the calamari, lobster rolls, oysters and bison tartar, all were amazing but the portions were so tiny we needed to use our cellphone flashlights to see the food in the darkly lit atmosphere. The mains were OK at best with the exception of the Brisket (amazing) but for $65 I could have bought a portion of a small cow. Another huge faux pas; we were only served water once during our 2.5 hour visit. Maybe she was scared that some of us were bed wetters? We finished off the night with several deserts, the Apple pie was our fave. Our waitress by that point was so absent we thought she went home for a nap. In the end we complained to the manager about the 20% mandatory gratuity that definitely did not reflect the quality of service you would expect with a $500 bill....Then it happened!!! The non - discreet pow pow of managers and other staffers, in full view of the entire restaurant, hashing out our complaints. Humiliated, hungry and all suffering from acute dehydration we left having been poorly compensated. The food was delicious but overpriced and the service/management appeared to have been headhunted from your local neighborhood subway. In conclusion if you do decide to go to Model Milk: Eat first and bring a water bottle.