First the waiter did the best he could. But for some reason they won't allow any substitutions. So when one of our party asked for a low carb option other than the hash browns he was told he could not substitute. He asked if he could just have some fruit (still healthier than hash browns. And was told no, unless he wanted to pay the extra few bucks for a side of fruit. Usually a restaurant will let you substitute and if the alternate item is more expensive you pay the difference, not flat out refuse. So finally he said just leave the hash browns off the plate and he left it at that. When the food arrived, the plate was more than half covered with hash browns. The Waiter said the manager would not let them leave them off. We were there when they weren't' that busy and that kind of management policy is unbelievable. Honestly we all left realizing the food was sub-par, and not that good. Several left hungry and we simply will not return. We love trying new restaurateurs in the neighborhood and like to give our money to good independent places. This one however will soon fade to oblivion and we will not be returning.