Pricey and iffy selection (they were out of turkey for the paninis when I went and they asked if they could sub in ham. Um, no, ham does not go well with pesto. I changed the order to a Cubano--a sandwich made with ham--instead.).
BUT.
The owner was aware that service was iffy and the kitchen was not turning food around quickly at all, so he comped our table with a free round of sparkling wine. Thanks, Michael, that was nice. And we'll be back.
Another star for the drinks--I had a Pear Nectar (I think), and my first-ever Manhattan, and the drinks were nicely-mixed. Good job, bartender. Really.
Final note: if you're ordering during happy hour, watch your bill. I was overcharged $5 (on a $25 total) and had to have the bill redone.