When I had 2 very sick neonatal puppies the staff was so supportive and kind. Dr. Peterson did everything she could and, even though I ultimately lost them both, I have no doubt they received the best medical care possible. When I would visit I saw small kindnesses at work, extra blankets and towels for comfort, etc. When I had to put the boy down after his liver failed, staff cried. It showed me they truly cared about him during the time I wasn't sitting with him in the back. Their compassion is the reason I will continue to use them for veterinary needs in the future.