The worst customer service I have even received. We purchased a mattress, mattress cover, and adjustable bass. We were never once told that this purchase was a final sale. I have been to several other stores for mattress purchases that day and they all allowed for 100 night test trial. We have had the bed less than two weeks and I had called to return only the adjustable base because it pops when you raise it all the way to the top to watch tv. I was basically told there was nothing that could be done and we were stuck with it. I've worked in customer service for years and have never experienced a company that is so unwilling to work with a customer. Do not buy from them!