We arrived at Ballantyne Cafe and told there was a 30 min wait. We had no problem with this. Pretty soon 30 min passed, then 40 and then 50. Meanwhile, we had to ask our server at the bar to check on our food. He did, and brought us out cold food and didn't even apologize for the extended wait, bad service or offer to get us replacement food. Ballantyne Cafe used to be a favors place of mine and the service has completely gone downhill. I will no longer be referring this place to family and friends.