Verizon Service no longer exist. I have been with Verizon for years, recently I have seen a serious decline in service, follow though, and caring.
If you are looking for new wireless service, find another carrier. If the company doesn't care it's customers in this day and age with the many choices out there, they do not deserve our business. Without customers, they will realize their mistakes. It's a numbers game and I realize one person will not effect them but if we use social media to share, maybe the single snowflake will turn into a storm of revolt...