Terrible staff overall! And my encounter with "Dr." Was terrible as well. She explained that women don't need to take yearly mammograms, actually gave me bit of a lecture once I insisted on her issuing me my script for the mammo. Among all the bizarre things she said, she told me that in Europe they only check their boobies every five years and that theyre not as paranoid as here in America. Whhhhhhhaaaaaattttt?!?!??????!? P.s. THEY HATE ANSWERING THEIR PHONES, IF YOU CALL, PREPARE TO WAIT 10-20 minutes! They keep trying to force people to go to their portal.
What ever happened to legit, professional and proper customer service anyway? If I call I want a human on the line not a robot w gazillion instructions on how to access a portal, get a pin, password and answer screening questions to log in. Terrible! PROGRESSIVE, modern, do it yourself system isn't always a good idea. Just sayn