I've been a little upset about what I've read in the negative reviews, and here is why: I purchased a package of laser skin tightening treatments and began to see Gazelle. At first, it didn't seem to do much for me but I did see some slight results and kept going. Then, my husband became ill, so I stopped treatments. A few months after my last treatment, I touched my neck and it felt different. I hadn't lost weight, but it felt like I had. My little double chin was gone! Then I noticed that those little jowls that were forming had shrunk and were nearly undetectable! Shortly after that, I ran into a friend I hadn't seen in a while who gave me loads of compliments. It wasn't until then that I remembered Gazelle telling me about how the laser skin tightening works: that it takes a little while for the skin to change after the treatments. We need to heal and we are all different. Some treatments don't give us immediate results, and that was explained to me at the start. She was completely honest and managed my expectations. I also had some injectables done that were absolutely perfect for me, and still left me looking natural. So, I will be going back and will continue to take their advice because these are the best results I've ever had.