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  • My home warranty company assigned them to look into my A/C issues. My experience began with them calling me on Thursday night saying that they would be out on Friday. Someone would call me between 6:30 - 7:30 AM to schedule a block of time for the visit. 8:00 AM Friday morning and I haven't heard from anyone. I called them and they seemed annoyed that I was bothering them with such pesky things as scheduling an A/C repair. Just because it's 115 degrees outside, I have an 18 month old daughter, a pregnant wife and my A/C isn't working doesn't mean I have an emergency. They gave me a window from 10 AM - 2 PM. @:20 PM I call the office. Again they seemed bothered by my call. The lady puts me on hold while she calls the repairman. When she comes back on the line she wants me to feel assured that he is still going to make it to my house today. He was in Sun City......I live in Scottsdale. Why did I wait around for 4 hours for them to tell me not to worry he will only be another 2 hours or so? I can't give you a review on their service because I called another A/C repair company.
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