Evil, yes! I went to Green+Ross for rotation of my winter tires on my Chrysler 300M. Service adviser disappears several times into the bay to confer with the technician -after- my car was on the hoist and the work order entered. Now minutes later said service adviser calls me over to say that there is a BENT WIRE punctured the sidewall of my Michelin tire and a replacement was exactly $x and that I should order it now. There is no way that my tires, stored throughout the winter in my garage, could have suffered this type of puncture. SCAMMERS! I kindly asked that the winter tire be remounted, I paid for the 3 tires that were rotated, and I drove away, NEVER TO RETURN.