Indeed we wanted to try something new and was told by several other people this place was amazing. The restaurant is very nice and the atmosphere is amazing. Now long story short, our waitress wasn't very pleasant and not very knowledgeable. She did not give us the Chicago vibe we as a family were looking for and each trip she made to our table was subpar. We got more info and knowledge from the waiter at the next table. Secondly, in my opinion when your staff is doing side work it should be out of the public eye especially if you allow them to bring in their own bluetooth speaker and you as a company allow them to play explicit rap music. Me being a black man and love hip hop do find it very unprofessional for me to walk by this man and hear lyrics that suggest a man just needs to hold his junk and make money and that is the PG version. What if it was anybody else and they had there kids with them, what if I was of a different era would this be accepted. So the management needs to make things happen and stop this nonsense. I may visit again but without my kids and try and tolerate this behavior and unprofessionalism!