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  • Don't be fooled. They just want your money. Bought an item with cash and tried to return it 12 hours later. They refused to give me back my money and gave me store credit. I even had the receipt. It's amazing how much more money I would continue to spend with them if they weren't so greedy and gave me an actual REFUND. Management and owner (Anne) also did not care in the slightest. "It's on the receipt and BTW you have to crane your head up at the ceiling to see the sign (which you won't do). Also every other business does it on this street so it's okay." Because I read the receipt before I buy something...? I mean, do you? Not very transparent. And also personally I've never had a store not return my money within 12 hours! So shady. I'd recommend... stay away. To top it off, the store's owner, Anne, told me, smugly, to "call the police." Definitely not a business I want to support when they tell their repeat customers that. Another kicker, I work in customer service for a large tech company based in San Francisco. The owner needs to invest some time in learning how to service customers properly and professionally. It really shows how they value their customers. I don't think they realize who is supporting who!
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