If I could give a big fat ZERO star I would!
I dined here with my family and it was the worst experience ever. When seated my family and I weren't greeted for 10 minuets. Our server thought it was more important to clean the table next to us than to greet us. The server didn't even introduce herself. I didn't know her name and she didn't tell us about any specials that Pizza Hut was offering. I could tell from that moment that this wasn't going to be a great experience. If it wasn't for my family I would have left at that point ... you don't deserve my money when you can't even offer good customer service. When the food arrived we were eating a Caesar salad and noticed at the bottom of the salad that there was a long blonde hair and I immediately freaked out and almost threw up my food it was disgusting. When I brought this to the attention of the server there was no apology she just simply took the salad away and brought over a new one. I told her that I didn't want a new salad and to bring over the manager. You would think the manager would have some sort of professionalism but was I ever so wrong, there was no apology from the manager as well which was odd because if your manager you should want your guest to have the best dining experience. The manager didn't even offer to take the salad off the bill. She simply said "I will give you 25% off". Overall I will never be dining at this Pizza Hut/ ordering from Pizza Hut ever again. And I will be sharing the story with all my fellow coworkers, family and friends shame on you Pizza Hut for having staff that don't care about quality and your customers satisfaction.