About: http://data.yelp.com/Review/id/xdaeeYxtNIv4oG8N4Y74AA     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • Horrific Experience: I bought a Bosch dishwasher from Caplan's an entire MONTH ago....it arrived dead-on-arrival with a broken control panel, and am still trying to have the problem resolved with no end in sight. After paying an installer for 3 separate visits trying to figure out why the dishwasher would not turn on, I contacted Caplans and spoke with a "customer service" (words used very loosely) named Liz. Liz advised me that it was my problem and that Caplan's woudn't do anything for me, despite the fact Caplan's sold me a defective dishwasher. I was told I had to deal with Bosch myself, and no help was offered. I spoke with Bosch, spending a couple of hours on the phone trying to deal with them, and I was told to call one of their warranty agents for them to try to repair. After the 4th phone call (1st 3 no longer do Bosch warranty calls), I found one to come to the house. I was told the control panel (electronic part) was broken and had to be replaced. I called Caplan's again, spoke with Liz, who told me that control panels break "all the time", you cannot vouch for the life expectancy, and that this was a "very common" problem. I told her that this was a BRAND NEW machine delivered dead-on-arrival and that this is NOT common at all and if Caplan's is routinely delivering defective machines, they should not be in business. The new part was supposed to come 2 days after it was ordered. It is now 10 days later and it is no where to be found. I am now dealing with Sandra Prince at Caplan's, who also has done nothing for me. I have demanded either a new dishwasher be delivered to my house or I want a refund since this problem has been ongoing for a month. Still waitiing for a reply. I find the customer service at Caplan's to be the most appalling I've ever encountered in my entire life and would never, ever consider purchasing from them again.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 97 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software