it wasn't a busy evening at all, only one order being made before ours, yet it took 40mins for a cup size to be made. i've had way better injeolmi shaved ice at Soul Cafe, so this review is in comparison to it. Cups' shaved ice is just as fine and smooth, but not milky like i've had at Soul Cafe. both places have the same toppings give the right amount (soybean powder, shaved almonds, mochi, condensed milk). i do like that Cups layers them in between so that you get a nice mixture. you have the option to have it to-go and there are 3 diff sizes to choose from, but for the price of a cup ($7.90) here, you can get a size bigger at Soul. despite not being completely sold on this place, they do have another flavour i'd come back to try - hopefully it won't take just as long to make.