My fiancé and I came to Joseph A. Banks this evening to get a suit fitted for next weekend. We obviously understood that it was extremely last minute and didn't get to expect everything perfectly, but we still expected to receive the respect and service that everyone else is afforded. The lady helping us made my fiancé feel embarrassed about his weight when she measured his waist and made a face, as well as saying that he "couldn't get a full suit" because his waist size was different from the coat size. She said "most men" were shaped with broad shoulders going down to a smaller waist (demonstrating the shape with her hands) and that he was "just not" and more straight shaped. She asked several times if my fiancé was sure the pants didn't need to be taken out at all several times, even after he had said he felt comfortable in the pants. She was negative when she said she "had another problem" because she didn't have the matching separate pants for the jacket we liked in his size, and I had to suggest that she call another store to see if they had the pants and jacket in stock. Thankfully she did call them, but it was clear from the beginning of the trip when we told her when we needed the suit by that she did not want to help us and did not value us as customers the same amount as if we had come in with a deadline further in advance. My fiancé should not be tearing up in the dressing room because a rude woman was making him feel self conscious about his body shape. It's safe to stay we will not be returning.