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| - Huge fan of yogurtland.. not a fan of this one though
Came here yesterday with my friend and our children.
Got the usual chocolate with chocolate chips with chocolate sauce. i know im boring but i cant break tradition, smack me.
we enjoyed all four of our desserts, and then i went back to get my hubby something. got him the usual cheesecake ice cream with cheesecake bites. we're so boring huh. oh well. As i was about to check out i noticed that a young employe named bridgette was putting coconut topping in the container and some of it spilled out near the other toppings on the counter. she just tossed the toppings that we're on the counter back into the rest of the coconut. can we say UNSANITARY! i worked as a manager and know that this is a major no-no. gross! who knows how clean that counter was or the last time they wiped it.
upset, i asked the manager if i could have a word with her. she told me one moment because she was conducting an interview. once she was done she came over. i explained to her what i saw, that i was a manger and that was the employee did was unsanitary and it grossed me out and i wanted to bring it to her attention so she could have a talk with that employee. I was highly disappointed with the manager and how she handles the situation with me. All her response consisted of was, "okay, okay, um thank you. enjoy your yogurt." Really? REALLY?! After all i said thats your response. As an ex-manager the correct way to handle it, is to apologize for what the employee did, say you will speak with the employee to make sure she doesn't do something like that again, and then say thank you for bring that to my attention. Did she do any of that? no. So obviously im going to think that everything i said to her meant nothing and shes obviously not going to talk to her employee. Will this happen again? probably.
don't come here, the food is unsanitary.
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