First time women that are in state residents get a complimentary eyebrow, underarm, or bikini line COMPLIMENTARY. The front desk girls are always very welcoming and friendly and all of the waxers I've seen are completely thorough, professional, and make it comfortable for you. They also have numerous savings programs that saves you up to hundreds of dollars based on your frequency. All their products are all natural and have no alcohol in them. Over all a great and affordable salon!