I must say that my experience with FiFi's both as a customer and a consignor has much to be desired. I had several nice items that I felt were too nice to donate so I decided to try my luck at consigning. I arrived at FIFi's with all my items clean, ironed and hung on hangers. The girls working the "drop-off" didn't even greet me but rather brusquely grabbed my items and muttered that it would be 15-20 minutes for them to see if the items were acceptable. No problem...only it took 30-40 minutes. When I ventured back into the drop off room to see if they had finished assessing my garments, one of the girls shoved a "contract" at me and told me to sign. I realized that they had accepted all my items and as it was my first encounter as a consignor, I had a few questions. No way...the girl rudely interrupted and said "all the information you need is in the contract". Okay then...I guess I'll just read the contract.
Long story short...it's two months later and I walk in to check my account. There's no one at the counter so I stand there and look around to see if there is any sign of life. Finally a girl saunters up to the counter and says "you here to check your account"?
So, no "hello", no "how ya doing", no greeting at all...not even a smile. I replied that I was there to check my account. She checks the status and tells me in a snippy voice that she can give me $25 of it now. I asked if it were possible to have a check for the total amount sent to my home address and again she answers in a snippy voice that yes, but not until the 15th of next month. I tell her thanks, that would be great and leave the store.
I am pretty sure that owner of FIFi's would be absolutely horrified at the rude behavior of these girls. I wanted to tell them that the reason they have jobs is because of people like me who bring items in to be consigned!!! Duh? Not all, but most of the people that work there act like they are doing you a favor by helping you....
I would not go through the hassle of consigning with Fifi's again. The rude staff was an absolute turn off.