Heather at Great Clips is as good as they get. The hours are convenient, the staff is friendly, and the salon is clean and well kept. Have never had to wait more than 5-10 minutes and, like most people, I am very particular about my hair. Heather does a great job but I only go to this Great Clips because of her....if she worked somewhere else, I would be there. The price is extremely reasonable and they don't try to hard sell you on products, although they do make suggestions.