We formerly took our pups here when we went on vacation. They are so close to the airport and their hours could not be beat. Our pups always came home clean and happy... Until our most recent vacation in July 2011.
We only left them for four days but when we turned, our pups ran for the exit as if they were fleeing fire, our food bucket was broken and they blamed the dogs (for a cracked lid and broken wheel/leg that could only be broken by being sat on... I'll even say maybe from falling on), and they were dirty and stinky even though we paid for baths.
What's worse is that shy girl was oozing green from her nose and eyes within three days of our return... She had the flu and it took 5 weeks of meds, several vet visits, and quite a bit of $$$ to get her healthy... And yes, she was fully vaccinated!
While I have always been a fan and talked CCC up to my friends, I have to put health and happiness above all and we had to take our business elsewhere... Canine flu is nothing to mess with and the only place shy girl would have contracted it was here as she NEVER goes anywhere else!