The food is pretty good, and has improved in the past 2 years or so.
Service is also better but it depends on the waiter and can still be rushed. My visits are infrequent but the past several were quite good overall.
Now, for the "coffee": It is STILL absolutely horrible! I have never drunk such weak coffee, except in cheap cafeterias! If this is a "Café" as your name suggests, your coffee is worse than McDonald's McCafé and Tim Horton's, even worse than Dunkin Donuts! Your management should try it and if they actually think it is tasty, then you should get new management/owners!!