I have been here twice now and have an appointment for next week for the spa mani pedi shellac. The service is great, the attention to perfection on shellac is second to none, you do not feel rushed. Shoulder massage is a bonus. No Tea or coffee (so if this is part of your must haves you will be disappointed). No moisturizer for hands and arms so if there could be any minor improvements it might be these. Apart from that I am a very happy customer!