Worst customer service I've ever received. First of all, across all locations I've ever been to the drive thru attendant never confirms what you've ordered and what your total is, that's just lazy. Never has it been a such a problem until my recent visit when the drive thru attendant put our order in with over twice the amount of food we had ordered! My wife and I thought we must have misheard the man at the window saying the total is nearly 50 dollars and handed the card but stayed to look at the receipt and see what was going on. After bringing this to the employee's attention he flat out refused to believe he did anything wrong and would not amend the order to reflect what we asked for. Instead he brings the cook to the window and they both persist that the order is correct. At this point point I tell them if they're not going to amend the order I need a full refund because we did not order this much and will not be paying for it. They refused to provide any refund at first and I would have to come in in the morning to speak to a manager. My wife joins me at the window to see what's taking so long and they continue to try and get rid of us, she kindly reminds them all we need is a refund and we're out of here. This is when the cook begins yelling about how he made so much food and now it has to go in trash and cussing in Spanish calling my wife a bitch. The both of us manage restaurants and never would either of resort to this level of unprofessionalism, we're convinced the two employees are running a scam utilizing the lack of supervision, deliberate "mistakes" in their POS system, and full reign of the registers to try and not only screw customers over but also the company they represent.
Avoid the night shift at this location at all costs.