bad service, bad food.
it took aaaages after i sat down to have the waitress come by and take my order. after that, something told me this place wouldn't be good; so i went with an easy standard: a cheeseburger. i asked for extra tomatoes, no bbq sauce, and a bit of mayonnaise on the side. my burger came with a sole slice of tomato, no mayonnaise on the side, and in a puddle of bbq sauce. the fries seemed as though they were boiled instead of fried.
i sincerely hope this wasn't the normal experience here, but all i can go on is what happened to me. it would be worth your while to find another place to eat if you're in clt.
eric b