I feel like the quality of their bbt and food has gone down every time I go. I feel like their bbt ingredients proportions are just done as they like (too sweet or too much milk) and their food is too oily or of not quality, such as their popcorn chicken having a lot of fat. However, this place is still one my favourite food and bbt places in the Markham area. They have a great selection of food choices and they are fairly priced/nicely portioned. Service is fast and the atmosphere is lively. I always get too full to try their shaved ice, but I've heard great things about it!