I want very much to give this 5 stars but there's a couple of things that I would do differently personally the staff is a bit rude and I find the they come around way to much to the point that it doesn't seem like they're waiting on you that it seems like there waiting for you to leave.
The coffee and tea is excellent the food is also good the ambiance is good as well it's just very crowded most of the time. They always play great music and it's a great place to go to people watch on the weekends during the farmers market or on holidays when it's cold outside and Tivoli village is decorated.
I want very much to like this place a lot better and give it more stars.
Also the chairs are really uncomfortable, and if you're tall expect a couple bruises on your knee from knocking it at the low tables. All in all Foods great drinks are great and ambiance is terrific --if it weren't for those couple things and the place was a little more cozy ride give it a full 5 stars and I would frequent it more often