I genuinely like Applebee's so it's not a stretch for me to give it 4 stars. Rhonda, the manager checked on us twice......before we ordered and as we ate. Our waitress was outstanding.......attentive, friendly, but not overly so. My whiskey barrel sirloins were cooked to med well perfection. I know there have been some bad reviews here at the Brimfield Applebee's, but I've eaten here twice on visits to Kent and have not been disappointed.