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| - So I guess as a disclaimer, I haven't been car shopping here. I've read through some of the other reviews as I was surprised to see only 2 stars and most seem to pertain to the sales team. That's unfortunate, but definitely understandable. That said, my review is more on the service end of this business.
Been out here twice now. One time for body work, and one for standard maintenance.
I really like the location, staff, and their service center. The location is easy to get in and out of, the staff is friendly, and the service center has a decent interior, waiting area, and a little café inside. Makes waiting on a car bearable.
I think it is fair to say that both services were pleasant.
The first being a body work job, they had me in and out within 2 days and did a great job. Price seemed average, but as that fool that hit me paid for it, I didn't care much.
The second being a standard 135k maintenance visit. This time it was out of pocket. I mean, yeah, it's a dealership, so like any dealership there are reasons you might avoid them to save some money. Prices can obviously be a little higher. *However* what made it a better experience was the honesty of service guy. He told me I needed new engine and cabin filters but recommended I do it myself (what I would've done anyway) as they would charge just as much in labor in comparison to material cost. Definitely stand up.
For certain service jobs, I've definitely made this my Toyota dealer of choice per my area.
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