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  • We have visited this smash burger place in the past. At that time, about six months ago, we were happy to make another visit. What happened since the summer? I have to rate this place as terrible for many factors. The floor is a glazed ceramic tile which was scary slippery when you walk in. Even with the carpets placed, there is an accident waiting to happen. We ordered their cheeseburger and poutine as a combo and took a seat. No one else was waiting for food at this time. I saw a burger in foil placed up at the window to be served and what looked like a poutine container. I waited, and waited, not knowing where the girl at the front was. When I stood up, I could see her, crouched in front of the cash register, texting away. So, at this point, I sat back down. About two minutes after that, she got up and brought that same burger and fries to us. The food was cold, duh, no kidding. I asked her if she could have the poutine microwaved. She put it back up on the shelf, where it sat, (then they figured out that the heat lamp was not on, so they put it on,) left the poutine to sit there for a minute or two and brought it back to me. To pay $20 for a combo and be served this crap, well, back to Five Guys I guess. Also to note, the owner was doing some business with another fellow, sitting at a table next to the cash. He never said a word. I knew he was the owner as he had asked me last time how everything was and struck up a nice conversation with me. Maybe the girl behind the cash was his daughter? Who knows? Other things to note, when we got our food, another woman came in and ordered the chicken burger, requesting no tomatoes. By the time we had finished, a larger group of students came in. Some of them had received their burgers before the woman's chicken came out. Very unfortunate, but I will not give this place another try. They do have many different specialty items, but if you treat the food like crap, then it is all the same. Stupid is as Stupid does!!! https://www.tripadvisor.ca/ShowUserReviews-g499300-d8440521-r339678959-Stupidburger-Vaughan_Ontario.html#
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