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| - I'm from the South, so I've always been afraid to try any sort of barbecue or Southern-style food in Montreal. When my friend suggested Icehouse for dinner, I decided, why not. I should have gone with my instincts.
We ordered the fried chicken bucket. The fried skin was as hard as a rock and had a strange tang to it. Once I was able to get under the skin, I found that the chicken was undercooked (pink in some places). The biscuits were also undercooked, with a jelly of raw dough in the middle. Disgusting!
Not only that, the waitstaff was incredibly rude. They might want to take a lesson from the people whose food they're (doing a very poor job of) imitating and learn a thing or two about Southern hospitality. When we sat down, our waiter asked us if we were ready to order. When we said we didn't have menus, he got really impatient with us and told us that the menu was on the wall. He then preceded to ignore us for 20 whole minutes. When he finally did take our orders, he got impatient when one of our party was indecisive and left our table. In the end, we got our food 2 hours after we were seated.
Some places have bad food but nice service. Other places have good food but bad service. This restaurant, having both bad food and bad service, has absolutely no redeeming features. There's a saying, "Wise men learn from the mistakes of others, and fools learn from mistakes of their own." Be that wise person and don't go to Icehouse! Save your Southern food adventures for the real South.
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