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| - This is the story of two cold and soggy pizzas, the never arriving pizza, an incredibly rude man who identified himself as "THE OWNER," and several failed chances to get it right.
One Saturday night I called Jimmy & Joe's Pizzeria to order a pie. There was so much banging and loud noise in the background it was nearly impossible to hear the feeble seemingly untrained phone worker. I ordered one of Jimmy & Joe's specialty pies. What arrived at my door a mere hour and a half later was a cold soggy cheese and pineapple pizza. Absolutely not what I ordered. I called the driver and he promised to bring my specialty pie back. A mere 40 minutes later he arrived with another cold and greasy mess albeit the pie we ordered. Because we were starving, we accepted the pizza but finished baking it in our oven. It wasn't too bad it you don't mind a lot of grease. It's noteworthy that only two pieces were ever eaten.
I called the driver back. He promised not to run my credit card or void the charge or something of the sort.
The next day I checked my bank activity. Guess what? The errant pizza delivery driver had in fact NOT voided the charge. I immediately called the store. I endured more banging and loud noise. I thought Jimmy & Joe's may be actually killing something or somebody in the kitchen where the phones must be located! It's incredibly loud! The manager, Amy promised me a $30.00 credit attached to my phone number for my next order. She was very nice and said the chicken pesto pizza is often greasy because of the oil based pesto.
The next Wednesday I called to give Jimmy & Joe's another chance to get it right. While I could again hear them clearly murdering somebody or something, I was promised my "FREE" order and ended the call. Wondering if maybe I should call the police because of the murder going on in the kitchen, I salivated waiting for my pie.
A short time later a very gruff and angry man called and said, "I'M THE OWNER." Then he said, "My driver is too damn busy and backed up to deliver a FREE pie." I reminded the grumpy man that this wasn't a "FREE" pie. That I had paid over $30.00 last time and only ever received two cold soggy greasy pizzas and nothing I ordered was eaten. He none the less refused to honor Jimmy & Joe's prior commitment.
Bottom line folks, go somewhere else. Clearly this mom and pop chain Jimmy & Joe's is out of their league. I gave Jimmy & Joe's not one but several chances to get it right and Jimmy & Joe's blew each opportunity to get it right. What continues to worry me is if they are hacking somebody to pieces in the kitchen. But then again, maybe it's "THE OWNER." Or perhaps it's just their business they are killing.
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