| rev:text
| - Of course we've all visited Best Buys tons; however, after repeated disappointing recent visits I feel compelled to write a review of my last annoying visit...
Upon entering, instead of being kindly greeted by the door/podium/obvious loss-prevention guy, I was verbally accosted when he immediately ordered me to hand over my laptop, so he could firmly place a pink sticker on it, before I could proceed any further. Wow...Ok...
So, finally got past security or whatever that was and finally found the Geek Squad customer service area to get my laptop's DVD drive repaired. Next, I was pointed over to the Geek Squad waiting area where two techs were helping two confused old people with their computer problems. No problem, I thought...Im the only one in line, this should go pretty quick...
30 MINUTES LATER!!! One of the techs frees up and I finally get some help. It should be noted, during my entire 30 minute wait a fat lazy manager-looking guy was pacing back and forth in the area, not taking notice of me patiently waiting forever, and instead looked completely confused, lost, and hungry...WTF Thanks so much for your kind help...
I get my laptop taken care of and I decided I want to go look at the cell phones, as my contract is due in 13 days. I can't wait!! :-) A plain looking pale blond comes over and unexcitedly asks if I need any help. I asked her a few basic questions to access her cell phone knowledge and to make her feel useful...
Well, found out she was indeed, pretty useless, as she did not have a clue about Android operating systems and could not provide basic info regarding Samsung phones offered by any of the carriers.
Then I asked her, what's the advantage of buying a Sprint phone from Best Buy, as opposed to from the Sprint store. She completely stumbled her way thru this basic core concept that she should be well trained and knowledgeable on as a sales associate. After being annoyed by this complete poor display of salesmanship, I was just about ready to leave...But unfortunately, not before she could try to just get one back at me...
When I finally found the new Verizon Nexus phone, she came by to ask me again if I had any questions, I said no I'm just gonna ck out the Nexus. She of course took a cheap shot and informed me it was demo all the while looking at me with disdain and smirking the whole time.
Needless to say, this surpassed my breaking point and I simply left, not caring if I had the last word in our apparent tit-for-tat exchange....
Pretty sure I'll be buy my new Samsung phone from the Sprint store...
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