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  • Went to Briggs again recently for a birthday party. We were a pretty big group, but the waitress had no issues splitting bills for us. All she asked is that if we moved around we gave her the number she had assigned us so we got a correct bill. Easy! People had ordered at different times so food came out as such. Got to see what everyone else ordered and all looked pretty good. The Boy and I were among the last to order as we just couldn't decide. Started with 2x Smoked Brisket Slider ($4 each) which was just enough to tide us over until main meals. Mainly because they tasted so delicious and we were pretty starving by that stage. Plan was to share mains. I got the Rock Crab & Ricotta Gnocchi that came with lobster cream, pea shoots, parmesan ($19). Good and rich without being too much. The dish was filling and enjoyed every mouthful. The Boy agreed and couldn't eat his share fast enough. The Boy decided to treat himself to 6oz Hanger Steak with cream crushed potatoes, onion gravy, smoked mushrooms ($25). He ordered it med-rare. When it came it was fully rare and not even warmed through. Let the server know who immediately took it back and had it redone for him. Second go around it was still super rare. She waited for him to check, so was on hand to take it straight back. 3rd time is the charm and it was perfect this go around. We have had steak there before so guessing there was someone new in the kitchen. The Boy is a chef so has patience when it comes to this - all depending how a restaurant handles themselves. We were blown away. The waitress was ever courteous and pleasant, very responsive, never made us feel like we were a bother or wasting her time. Love that she waited around to check everything was ok without rushing off. This incident could have sent our meal in the other direction, but instead shot them up to 5-stars. I am sorry to say I dont remember our waitresses name but she did an exceptional job. Thank you to her and the management in how they handled it. And because we are gluttons we tasted everyone's dessert too. Chocolate dessert was the winner. We will definitely be back, and next time would love to try brunch.
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