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http://www.openvoc.eu/poi#funnyReviews
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  • Although it is indicated that reservation is required, we decided to check if there was any available table. Surprisingly, there were a few tables available. The waitress at the door was really nice. She asked if we have a reservation and I told her that we don't have. I asked her if we I can order a coupon and redeem it now, she said of course. As I finished to order the coupon, she approached me and told me that we can't use the coupon because we didn't have a reservation. We asked to talk with the supervisor about this issue (I asked before I ordered the coupon!!!!). The supervisor came with a FAKE big smile saying that she is so so sorry. We told her that we asked the waitress before we ordered the coupon but she didn't care! What a bad costumer service. She said that there is nothing that she can do for us. We were shocked and we decided to leave. I have never experienced such a rude service. She didn't even try to stop us, she just said (again, with a FAKE big smile) 'have a good night'!! I would never come back to this place. First learn we to treat your costumer, even if you food is so good, service comes first. You will loose a lot of costumers with this attitude.
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