Called to schedule my multi. It took several phone calls and emails with broken promises to call me back before I was finally told I was on for memorial weekend. Eventually, Valerie stated she had called an examiner and scheduled a checkride for that Monday.
A few days prior to my shceduled weekend, I decided verify everything was set. I called the number of the instructor given to me at booking. He says he's never heard of me and that his schedule doesn't show any sign of me. The examiners are unavailable and I won't be able to receive the training I prepared for.
In planning for this training, I rescheduled work, made a non-refundable hotel reservation, and planned to sacrifice my holiday weekend to this endeavor. I'm truly shocked by the lack of organization and communication. I regret I worked so hard to schedule the training to begin with, that should have been a fair warning.