My family had lunch here as we were downtown and hungry. Never been, though I've lived in Cleveland my whole life. We sat in the stage area, right next to a Christmas tree. Sweet. West Side burger was yummy. Fries were crispy, just how I like them. Drinks were kept full and server was friendly. My son had wings, which he enjoyed. Daughter got a Shirley Temple and my husband had a sirloin steak. Nice meal. It's a nice casual place to stop for lunch and would be a great place to catch a game on the tube.