I've utilized their services several times because I really wanted to like them because of their convenient location. They suck! I normally go during the middle of the day during the week when they're not busy. Even though there are workers not helping any customers, they make you wait 10-15 minutes while they finish playing on their tablets or phones. Their work isn't great. My nails have rough edges from not being properly buff and I received the worst pedicure ever there. When I tried to communicate my issues with the worker, at that moment she no longer spoke english. I believe they have such poor customer service and poor workmanship because they know that they have such a great location and they know that they are guaranteed the foot traffic. I'll never give them my business again.