I have been to this place a few times and I highly recommend it. I initially tried it because I used a groupon for a salon and it wasn't a good experience and so I started looking up other waxing places. I came across the European Wax Center and since it was close to my house I decided to give it a try. I'm glad I did because my experience has been great. Marissa does a great job making me feel comfortable and she's very quick and efficient. I know a lot of people on these reviews are complaining about being asked to buy a waxing package but I think its a great idea. I did and for as often as I need to go its saving me a lot of money. I also recommend their serum for ingrown hairs. If you use it consistently it really does work!