I have been looking for a new tv for some time now to put in the living room downstairs. I knew what I wanted, it was just a matter of finding it at the right price and getting my questions answered about it to help ensure it was the set that I was truly looking for.
Starpower is in the same strip mall as Whole Foods at the other end of the parking lot. The windows are tinted out so it is hard to tell what they have going on if you are driving or walking by. I stopped in and immediately knew I was in the right place. Behind the sales desk up front is a 120 inch set hanging right on the wall and nothing but televisions and home theater equipment throughout the rest of the store. This isn't a big box shop, this is a home theater specialty store, without the specialty prices. In fact after speaking with the very helpful Brad in sales I was able to get a deal that price matched both best buy and ultimate. It was a very easy conversation and at no point did I feel pressured to go with any one tv. In fact Brad took his time answering my questions and giving some great feedback on the differences between the set that I was looking at and a couple of relatively similar sets. He didn't try to hype up 3D (which I wasn't going to buy anyways) or any other crazy technologies for that matter.
After getting a great price on the television that Brad had to call in from a different store due to its popularity and availability, we set a date for installation. Roughly a week later Mike and John came to install the television which was no easy task. They mounted it to the wall, ran all the wires behind the wall, installed and connected the tv to my home theater and then took the time to explain the connections and buttons I would have to press for various functions. Their work is extremely clean and looks absolutely amazing. The tv and all the components fit in the niche better than expected and they were able to get the job done in only a few hours. Mike also told me if I change any components or if I get the hdmi out cable box from Cox that he would be happy to come back out and reset any of the connections or any other issues that might arise.
All and all I couldn't be happier with the service, professionalism, and overall experience with everyone I have dealt with so far at Starpower. In fact I am going to hire them for a second job here in the next couple of weeks.
Do not be scared that they are not best buy or wal-mart or any other big box shop. These guys know their products, will take care of you, and will make you happier at the end of the day with your purchase from them.