They're customer service is horrible. They don't keep many baby formulas on the shelves for theft reasons so I always call ahead so I can buy more than 2-3, usually they have no problem getting me more formula for my son so I can pay for it when I get there. Instead the staff said that wasn't possible and had to make two trips into the back of the store, all while complaining to me, THE CUSTOMER, that it's really inconvenient to go and get these formulas.