Went to Fat Cats in Gilbert for the first time tonight and will never be back. Bought movie tickets and ordered food which we were told would be delivered to us during the movie. 45 minutes later... no food. Went out three times to figure out what happened to our food. Kept being promised that we'd have our food soon. An hour and twenty minutes after ordering went out again a fourth time and was finally given our lukewarm pizzas. At this point we'd missed most of the movie so we asked for our money back so we could just leave. Initially they just wanted to give us a $10 gift card so we could try them again. Had to explain that we'd never be back and finally got our money back for movie rickets and pizza (but not the popcorn we had to buy to have something to eat during the interminable wait). Lots of other choices for movies in Gilbert - anywhere is better than this place.