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| - Hello, hope this seems fair, I have to give this place 3 stars. I've ordered here about 5 times. These are my opinions.
The inside is very clean & service is good. I did have issues on separate occasions with quality, taste & packaging.
They quality of their Lau Lau was bad the first time, then I tried once more hoping it would taste better, but it wasn't :(
The taste of most of their food is good but nothing that really wows you, kind of basic but not in a bad way. One time we ordered food for home & didn't get our sauces for katsu & extra sauces we.requested on the side. It was really disappointing that we didn't have the sauces because it did need it to boost the flavors and we'll, pretty mandatory for certain dishes.
I was border line on giving 4 stars but when you have a dish on the menu that really tastes bad, most likely frozen store bought, you lose a lot of credibility for being a restaurant. Even if it is a faster pace type of dining, there's plenty of down time to have your cooks create recipes from scratch. If there is no down time, then your business is doing well and you can hire an extra cook to assist with making fresh quality dishes. I don't see any room for excuses on this subject
Hope this rating was fair and I do intend on eating here again in a couple weeks. Id like to try more dishes to give this place more opportunities for an extra star or maybe 2 :)
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