I purchased a brand new car about 3 months ago and noticed the vehicle makes metal clanking noises while coasting. I took it into the service department to have them investigate and repair the noise. I waited in the lobby for over 2 hours without any feedback. I inquired on the status of my car and they stated the couldn't figure out why it was making the noise. I asked to drive with the mechanic so he can get a better idea of the location. As we were driving he definitely heard the metal clanking noise, he stated that it could be rubbing from breaks and he looked under car and said everything seemed fine. They returned my car to me and basically said there was nothing they could do. He said they would drive one of their new cars to see if they hear any similar noises and I asked them to let me know but I have had no contact by them. My issue was not addressed. The noise is still occurring every time I drive my car. I feel frustrated they didn't help me and the noise is very concerning. It's a brand new car and I shouldn't hear these type of noises. The only reason I put two stars instead of one was because the older gentleman who works in the lobby's food court was one of nicest people I have ever met and made my time waiting a pleasant one.