If I could give them no stars I would. I came in and couldn't understand why there were only two workers on a Saturday afternoon. They asked me to wait 30 minutes for a pedicure and since the reviews were so good, I figured it would be worth it. After 30 minutes they brought me and another person to chairs at the same time but decided to work on the other girl first that had only been waiting for 5 minutes. After an hour and 15 minutes no one still started my pedicure! Water was cold and everything. Even when someone finished a mani, they took someone new and didn't mind that I was sitting in cold water. I guess they're good if they actually get to your nails.