I used their catering services for a corporate training we were holding in our office. It was supposed to be delivered at noon. At 11:55, I received a call letting me know they were running a "few minutes" behind. Fast forward 35 minutes later, I am sitting on hold with them for 10 minutes trying to find out where our food is. The gal on the phone was rude and acted like I was out of line by asking where it might be.
I guess I just assumed a chain as large as CPK would have their act together when it comes to these things. Instead they didn't offer an apology or ANYTHING. We definitely won't be using them for corporate catering again, or anything else for that matter.