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  • I used to LOVE this place. My significant other and myself would eat here AT LEAST three times a week. I'm not sure if there has been a change of staff or management team or both but in the last month the customer service and the reliability of this WONDERFUL place has gone completely in the opposite direction! The food is great aside from the occasional wrong item given or wrong flavor of steak but it's not a big deal to me because everything I order I love. My real issue is the fact that on their door there are hours and days that they are open, with any business its safe to go by days and hours. Not here any longer I have come to this place at least 5 times and it has been closed for no explained reason. They used to be open 7 days a week that changed roughly 2 months ago with no explanation so now they are no longer open on Saturday which to me is crazy because in my mind I imagine Saturday would be the best day to be open. I knew they were closed this past Saturday so I went on Sunday and I was met with a closed fix8 once again. So this morning (Monday) I went there again and waited patiently in the car until 11:02am(they open at 11am) I see a worker come towards the door dancing and goofing around, so I and two other customers assume she is coming to open the door and flip the sign.. WRONG! She goes back to what she is doing which I don't know what is was honestly one customer left and the other customer and myself wait for 3-5 mins away from the door. He looks thru the window while I walk to my car, I see him knock on the door and point to the hours and the employees STILL don't open so he walks away. I waited in my car until 1115a to see if they were just waiting on him to walk away. They still weren't open at 1115a so I left. That was alot of profit for the business that the employees working Fed 19th @11am missed out on for no reason. Unfortunately this was the last straw this location has PERMANENTLY lost me as a reliable customer. The ONLY thing that sucks about this is this location was only 5 minutes away from where I live but I would rather drive the extra 20 minutes to the other fix8 if they are more reliable than this one.
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